Coforge Limited, a global digital services and solutions provider, announced the launch of EvolveOps.AI, a next‑generation Agentic AI powered IT operations management platform. It is designed to empower enterprises to prepare for an AI-first era, leveraging purpose-built hybrid cloud architecture & agentic operations for agility, resilience and transformation. Powered by advanced Agentic AI agents, EvolveOps.AI delivers end‑to‑end autonomous operations across the lifecycle of enterprise systems running on a hybrid cloud ecosystem.
EvolveOps.AI amplifies and augments investments made by enterprises made in observability, data fabric and automation platforms to accelerate the journey towards Agentic AI powered operations. Built entirely on open-source technologies, EvolvesOps.AI can be deployed quickly leveraging a large repository of pre-built adaptors & plug-ins, a fine-tuned & purpose-built small language model and agentic AI resolver personas to autonomously administer enterprise IT operations management. By applying AI and machine learning across a unified data fabric for technology operations, EvolveOps.AI enables enterprises to cut down the noise, accelerate incident lifecycle management, and dramatically improve reliability of mission critical systems. With EvolveOps.AI, enterprises have seen 25% reduction in systems downtime, 40% reduction in IT operational expenses, 60% reduction in Mean Time to Detection and Mean Time to Resolution and 40% faster time to market for products.
EvolveOps.AI directly addresses some of the most pressing challenges in modern IT operations. “Our strategy for cloud and infrastructure is anchored in Mission Zero – Zero Disruption, Zero Touch, Zero Friction – for every cloud transformation we execute,” said Mr. Ashish Kumar, Global Business Unit Head – Cloud, AI‑Infra, Security & ServiceNow at Coforge. “With EvolveOps.AI, we are operationalizing that mission by infusing AI agents into every stage of the technology operations lifecycle. The platform helps our clients shift from reactive firefighting to proactive, autonomous operations—delivering higher resilience, improved developer productivity, and a superior experience for business users and customers.”
At the core of EvolveOps.AI, it combines the power of fine-tuned Small Language Models (SLMs) with the proven value of deterministic models, delivering superior performance across IT operations. This approach enables us to achieve results dramatically improving time to value whilst significantly reducing cost to serve.
We have developed 28 agentic personas, and counting, performing various tasks across IT Operations lifecycle including SRE agents, Infrastructure & Cloud Engineering Agents, Network Engineering Agents, Kubernetes Engineering Agents, Command Center Engineering Agents, Service Management Agents & FinOps Agents with the ability to analyse, reason, decide and act across various complex IT scenarios. The platform incorporates robust guardrails allowing enterprises to toggle from human in the loop mode to truly autonomous operations mode to deliver necessary enterprise-grade precision.
EvolveOps.AI has been architected for seamless integration with the industry’s leading hyperscalers and enterprise IT Operations Management platforms. Its Hybrid Cloud Manager module supports full‑stack builds and policy‑driven automation across Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and private cloud environments, while also interfacing with a broad ecosystem of observability, ITSM, security, and automation tools. This ensures that enterprises can adopt autonomous operations without disrupting their existing technology landscape and can standardize governance, FinOps, and reliability practices across multi‑cloud estates.
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