Infosys, a global leader in AI-first business consulting and technology services, announced a significant expansion of its long-standing collaboration with Metsä Group, a globally operating forest industry company based in Finland. Under this multi-year engagement, Infosys will support the transformation of Metsä Group’s IT landscape towards a more efficient, unified, and AI-ready operating model, while delivering end-to-end IT services across the company’s global operations.
Infosys will draw on its industry expertise and technology capabilities to manage Metsä Group’s application management, cloud operations, workplace services, on-site IT/OT interface support, and service desk operations, across both mill and office locations. Through these efforts, Infosys will help drive productivity and economies of scale, while laying the groundwork for continuous innovation through automation, generative AI, and data-driven service management.
Central to the transformation is Infosys Topaz Fabric, a purpose-built, composable and open agentic services suite, that will power agentic AI capabilities and embed intelligence across Metsä Group’s IT operations. It will also help lift service delivery, speed up issue resolution, and enable cost savings across the expanded engagement.
Ms. Kristiina Lammila, Chief Information Officer of Metsä Group said, “This engagement marks a new chapter in Metsä’s long-standing collaboration with Infosys, as we simplify and transform our IT sourcing model to meet the efficiency demands of today’s business environment. We are confident in our joint ability to deliver on these targets and accelerate the transformation of Metsä’s IT, powered by AI.”
Mr. Ruchir Budhwar, EVP & Industry Head, Europe, Manufacturing, Infosys said, “The forestry industry is contending with rising cost pressures, growing operational complexity, and the need to scale AI-driven innovation, all at once. Metsä Group is approaching this with real clarity and ambition, and its decision to consolidate and transform the Group’s IT with Infosys reflects the trust built over years of collaboration. Infosys brings deep manufacturing sector expertise and a proven AI-first approach, with Infosys Topaz Fabric driving intelligent, agentic operations at the heart of this engagement. We are fully committed to delivering the outcomes that matter most to Metsä’s business, while deepening our long-term commitment to the Finnish market and strengthening our position as a leading technology partner in the region.”
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