AI agents are the new talk of the AI town. Far more advanced than traditional AI models, these agents are designed to observe, infer, and act based on real-time data and context. Some are capable of adapting over time through feedback mechanisms, making them powerful tools for dynamic, real-world applications.
Their ability to rationalize makes them ideal partners for human employees, augmenting multiple touchpoints across workflows. This positions them as a preferred choice for businesses aiming to elevate operational efficiency. Today, a growing number of enterprises are exploring custom AI agent tools tailored to their unique needs. In fact, over 80% of Indian organizations are actively experimenting with autonomous agents, marking a significant shift towards Agentic AI.
In this list, we spotlight five Indian companies that are at the forefront of this transformation, each bringing unique capabilities and value to India’s growing Agentic AI ecosystem.
1. KOGO AI
KOGO is an enterprise-grade Private AI platform built for organizations that demand both intelligence and control. They offer an AI agent store where businesses can access over 60 pre-built, no-code agents that handle a wide range of tasks—everything from customer support, compliance checks, and workflow orchestration to operations monitoring, document intelligence, and data validation. Businesses can also build and deploy custom agents tailored to their specific workflows and industry challenges.
Built to run on Qualcomm AI inference accelerators, KOGO’s Private AI stack gives enterprises full ownership over how agents and models are created, deployed, and governed. Everything operates within private or hybrid infrastructure, keeping data secure and workflows compliant, without sacrificing speed or innovation.
This agentic platform enables autonomous AI agents that can observe, analyze, and execute real-world tasks across industries like healthcare, BFSI, and manufacturing. With a focus on orchestration, domain adaptation, and fine-grained privacy controls, KOGO makes it possible to build and operate intelligent agents in regulated environments with confidence.
2. Yellow.ai
Yellow.ai is an Agentic AI platform designed for service automation across customer-facing functions. Its platform enables enterprises to streamline customer service operations through fast, accurate, and personalized interactions powered by in-house large language models (LLMs).
The platform supports autonomous decision-making and natural conversations across channels such as voice, chat, and email. Yellow.ai’s dynamic AI agents are built to detect sentiment, respond empathetically, and operate in over 135 global and regional languages, enabling businesses to deliver consistent and context-aware support at scale.
With a focus on industries like retail, banking, and e-commerce, the company helps organizations achieve up to 90% automation in customer service, offering 24/7 support and proactive solutions that reduce customer effort while improving satisfaction and efficiency.
3. Gupshup
Gupshup is a Conversational AI platform built to support commerce, marketing, and customer service use cases. It enables businesses to deploy industry-trained AI agents that automate conversations across multiple touchpoints, enhancing user engagement and operational efficiency. Businesses can access a library of pre-built and customizable AI agents designed to automate tasks and deliver consistent, high-quality customer experiences.
With a focus on scalability and ease of deployment, Gupshup empowers organizations to accelerate go-to-market efforts while reducing costs. The platform serves a wide range of industries, including e-commerce, retail, fintech, media, travel, automotive, and banking.
For businesses with unique needs, Gupshup offers the flexibility to build tailored AI agents in collaboration with its team, helping organizations innovate and extend conversational automation to new areas.
4. Floworks
Floworks is a Y Combinator-backed startup developing AI agents tailored for sales functions. The company focuses on automating routine sales tasks and enhancing customer engagement across industries.
Its AI agents—referred to as AI employees—are powered by ThorV2, a proprietary agent model built specifically for sales workflows. These agents automate key tasks such as lead generation, personalized outreach, email replies, meeting scheduling, and CRM updates, enabling human teams to concentrate on high-value activities like deal closure.
Designed for scalability and rapid deployment, Floworks provides sales-driven AI solutions that cater to both startups and large enterprises. The platform is built to support modern sales teams aiming to streamline prospecting, automate outreach, and improve overall efficiency in their sales operations.
5. Haptik
Haptik is an enterprise-grade Conversational AI platform focused on building AI agents that deliver human-like customer experiences across sales and support functions. Designed for industries such as e-commerce, banking, and telecom, Haptik’s platform combines natural language processing, omnichannel capabilities, and deep enterprise integration to drive customer engagement at scale.
The platform enables businesses to fine-tune AI agents using their own enterprise knowledge bases, including documents, websites, and data files, ensuring accurate and context-rich responses. Haptik’s AI assistants automate customer interactions across chat and voice, handling high volumes of queries with advanced intent detection, multilingual support in over 100 languages, and seamless integration with channels like WhatsApp and Instagram.
With features such as voice support automation, context-aware interactions, and custom dashboards for performance monitoring, Haptik helps enterprises streamline customer service operations while improving responsiveness and resource efficiency.
