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Home News In Brief

Aptia and UST Earn ISG Paragon Award for Transformative Partnership

SmartSolutionUser1 by SmartSolutionUser1
April 2, 2026
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Aptia and UST Earn ISG Paragon Award for Transformative Partnership
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UST, a leading AI and technology transformation solutions company, has won the ISG Paragon Award for ‘Partnership of the Year’ for its work with Aptia Group, a global administrator of pension services and employee benefits. The prestigious award recognises high-performing partnerships that drive exceptional business outcomes through accountability and adaptability.

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Across the pensions industry, organisations face growing challenges in maintaining data integrity and system performance during complex transformations. This is echoed in a recent government report and industry commentary which both highlight the prevalence of legacy systems in the industry and how data has become one of the sector’s most pressing challenges. The award amplifies the need for industry partnerships in addressing this arduous task.

UST was selected as the Independent Testing and Validation Partner for Aptia Group’s complex carve-out program spanning its UK pension administration and US employee benefits portfolio. UST’s role was to ensure regulatory-grade assurance over functionality, data integrity, performance, and security under strict TSA deadlines, with no allowance for downtime during enrolment windows and limited access to legacy systems and SMEs.

UST designed a multi-layered testing strategy combining functional, performance, security, and migration validation. Its Quality Engineering AI solution ensured that every business process, schema and migration was validated with speed, accuracy and impact.

Mr. Praveen Prabhakaran, Chief Operating Officer, UST.
Mr. Praveen Prabhakaran, Chief Operating Officer, UST.

“Our high-performing partnership with the Aptia Group, supporting one of its most critical transformations, has delivered exceptional business outcomes. At UST, we act not just as a testing provider but as a true transformation partner, staying agile, responsive, and committed to continuous improvement,” said Mr. Praveen Prabhakaran, Chief Operating Officer, UST.

Mr. Imran Ali, Group Chief Information Officer, Aptia Group.
Mr. Imran Ali, Group Chief Information Officer, Aptia Group.

“This programme demanded absolute precision and trust, and UST proved to be the right partner to help us navigate both the technical and operational complexities involved. Their dedication to going beyond their call of duty to ensure quality excellence, responsiveness and problem-solving supported us in delivering a secure and resilient platform for the clients and members we serve. This award recognises the strong One team – One dream partnership this program demonstrated in completing this complex program,” said Mr. Imran Ali, Group Chief Information Officer, Aptia Group.

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