Firstsource Solutions Limited, a leading global provider of business process management services and an RP-Sanjiv Goenka Group company, has been recognized as the “Top 1% in the S&P Global Corporate Sustainability Assessment (CSA) Score” for 2026. The recognition also comes with an inclusion in the S&P Global Sustainability Yearbook, for the third consecutive year.
The S&P Global CSA Score and Sustainability Yearbook serve as a trusted benchmark for corporate sustainability, assessing companies across environmental, social, and governance dimensions. With over 9,200 companies assessed, only 848 achieved Yearbook membership.
Firstsource’s Top 1% placement reflects the company’s sustained progress in purpose-led, sustainable growth and its standing among top-performing companies across industries worldwide. Moreover, its inclusion underscores its leadership in the ‘Professional Services’ category, with an S&P Global Sustainable1 ESG Score and CSA Score of 87 each, placing it in the top 99th percentile.
Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource shared, “Being considered a leader in corporate sustainability this early in our ESG journey is a testament to the dedication of our people in building a sustainable business and long-term value creation. In an industry where ESG transformation often takes many years to institutionalize, we chose to embed climate discipline, governance strength, and social impact into the core of our operating model. Being placed among the top 1% globally affirms that this integrated approach is working — and strengthens our resolve to build a business that is resilient, responsible, and future-ready.”
Firstsource has accelerated its ESG journey under FirstConscious, by achieving key milestones, including:
- Environmental: Disclosure of Scope 1, 2, and 3 emissions with external assurance; 26% of operations powered by renewable energy sources; commitment to Science Based Targets initiative (validation underway) and Net Zero by 2050; EV transition with a 50% fleet conversion target by 2027.
- Social & Talent: 46% gender diversity; 11,000+ impact hires through inclusion programs to date; launch of INDEX 2.0 and an AI Coach for workforce transformation; sustained 95% client satisfaction.
- Governance & ESG Intelligence: Focused engagement to align external stakeholders on climate goals; rollout of Phase 1 of ESGFirst, a digital ESG reporting platform; and 85% of supplier spend evaluated against ESG metrics.
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