Newgen Software has been recognized in Forrester’s ‘The Adaptive Process Orchestration Software Landscape, Q2 2026’, an overview of 35 vendors in the Adaptive Process Orchestration (APO) software market, authored by Forrester analyst Bernhard Schaffrik. Newgen Orchestrates Intelligent Enterprises at scale.
The Forrester APO Landscape Report
Forrester defines Adaptive Process Orchestration (APO) software as “an automation platform that uses AI agents and nondeterministic control flows in addition to traditional deterministic control flows to meet business goals, perform complex tasks, and make autonomous decisions.”
According to the report, “APO enables organizations to embed GenAI into their automation landscape, allowing them to automate increasingly complex processes and improve decision quality. By consolidating fragmented automation tools into a unified, governed backbone, APO helps leaders scale automation confidently, maintain control, and prevent unmanaged AI agent sprawl.”
Commenting on the recognition, Ms. Runki Goswami, CMO, Newgen Software said,”The enterprise conversation around AI has moved beyond adoption to orchestration. Organizations today are not asking whether AI has potential; they are asking how to operationalize it across complex business ecosystems with trust, governance, and scale. We believe our recognition in the Forrester Research APO Landscape reflects Newgen’s vision of building intelligent orchestration at the core of the enterprise, where AI agents, human judgment, and business services work in harmony, adapt in real time, and deliver measurable business outcomes.”
Newgen’s Recognition at a Glance
The report maps 35 vendors across dimensions, including geographic & industry focus, deployment models, and company size. Newgen Software is listed in the Landscape with the following profile:
- Geographic Focus: NA, EMEA, and APAC
- Industry Focus: Financial Services, Insurance, and Healthcare
- Deployment Models: On-Premises, Hosted Private SaaS, and Multitenant SaaS
- Vendor Size Category: Medium ($100M to <$250M in category revenue)
Extended Use Case Focus Areas
As part of the report, each participating vendor identified the top three extended use cases it focuses on. Newgen Software’s three selected focus areas include:
- High-Volume Processing
- Orchestration as an MCP Service
- Support for Long-Running Processes
As enterprises grapple with the complexity of integrating AI agents into real-world business operations, NewgenONE provides a robust orchestration layer to bring AI agents, humans, and services on the same layer with governance, scalability, and industry-specific depth to stay compliant in a regulated environment.
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