Nucleus Software, a global provider of digital lending and transaction banking solutions, and FPT Corporation, a leading digital transformation solutions and services provider in Vietnam and global, hosted the inaugural Nucleus Synapse Vietnam, bringing together more than 100 CXOs and senior leaders from the country’s banking, financial services and technology ecosystem.
Held under the theme “AI in Lending: From Potential to Performance in Vietnam”, with the sub-theme “From Intelligent Decisioning to Smarter Collections”, the forum explored how financial institutions can translate artificial intelligence into measurable improvements in decision-making, operational resilience, risk management and customer experience.
The event marked the Vietnam launch of FinnOne Neo® 9.0, Nucleus Software’s digital lending platform, and FinnAxia® 9.0, its transaction banking platform. The two releases are designed to support more intelligent, connected and scalable operations across lending and corporate banking.
FinnOne Neo® 9.0: Intelligence across the lending lifecycle
FinnOne Neo® 9.0 enables banks and finance companies to embed intelligence across customer acquisition, credit decisioning, loan servicing and collections.
Key capabilities include:
- AI-based credit decisioning for faster, more consistent credit assessments
- Enhanced SME Loans, Finance Against Securities and Omni Loans
- Comparative credit summaries and logic-based committee decisioning for stronger credit governance
- Pre-delinquency prediction to identify emerging repayment risks and enable earlier intervention
- Interactive statements of account, co-lending support and configurable policy controls
- Document and personally identifiable information masking, data-compliance controls and enhanced regulatory capabilities
- Resilient collections operations through authority-based case visibility, activity tracking, contact-hours controls, concurrent-access alerts, email-based approvals and mobile-enabled collection activities
These capabilities help institutions reduce turnaround times, identify risks earlier, improve portfolio oversight and create more responsive borrower journeys.
FinnAxia® 9.0: Advancing connected transaction banking
FinnAxia® 9.0 enables banks to modernise transaction banking and respond more effectively to the evolving requirements of corporate customers.
The platform is designed to:
- Enhance agility across transaction banking operations
- Improve customer experiences through connected digital journeys
- Strengthen payments, collections, liquidity and cash-management capabilities
- Accelerate innovation through API-led connectivity
- Improve operational efficiency through intelligent automation
- Build a scalable foundation for the future of corporate banking
Together, FinnOne Neo® 9.0 and FinnAxia® 9.0 enable financial institutions to deliver more intelligent lending and transaction banking experiences, strengthen operational agility and respond more effectively to the evolving needs of customers and businesses.
Strengthening commitment to Vietnam
Vietnam is Nucleus Software’s largest market in Southeast Asia and a key part of its long-term regional strategy, with customers including leading financial institutions such as MB Bank and Vietcombank.
In February 2026, the company incorporated Nucleus Software Vietnam Company Limited, a wholly owned local entity, and established its office in Hanoi. The entity formalises local delivery, hiring and contracting capabilities and enables engagement under Vietnamese procurement and compliance frameworks.
The local presence, inaugural Synapse forum and dual-platform launch reflect Nucleus Software’s focus on strengthening customer proximity, building local capabilities and supporting Vietnamese financial institutions through their transformation journeys.
Mr. Vishnu R. Dusad, Co-Founder and Managing Director, Nucleus Software said, “Vietnam is our largest market in Southeast Asia and central to our long-term regional strategy. The launch of FinnOne Neo® 9.0 and FinnAxia® 9.0, together with our local presence in Hanoi, reflects our commitment to helping financial institutions convert AI and technology into trusted business outcomes. We look forward to supporting Vietnam’s next phase of intelligent and connected banking.”
Mr. Nguyễn Hoàng Minh, CEO, FPT IS, FPT Corporation said, “Vietnam is targeting double-digit growth from 2026–2030. Banking customers have changed, expecting faster, more efficient, secure and reliable transactions. This requires close collaboration between the State Bank setting standards, banks driving implementation, and technology partners delivering solutions. With over 30 years of experience in Vietnam’s banking digital transformation, and mastering technology capabilities, we are strongly committed to co-creating Lending value with Nucleus Software, driving Vietnam’s economic growth”.
Nucleus Synapse Vietnam featured discussions on building intelligent banks at trusted scale, responding to changing customer expectations in a connected economy and preparing leaders for the next era of financial services.
The event also included the Nucleus Synapse Banking Awards: Excellence in Transformation, recognising financial institutions contributing to meaningful technology-led progress across the sector.
Through Nucleus Synapse Vietnam, the organisers aim to create an ongoing platform for knowledge exchange, collaboration and co-innovation across Vietnam’s financial ecosystem.
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