Orange Business and Tech Mahindra announced that they have entered exclusive negotiations to form a non-equity, global strategic partnership to help enterprises accelerate their digital transformation. The proposed collaboration establishes a strategic go-to-market approach, emphasizing increased regional collaboration, product innovation and the further utilization of existing platforms to deliver secure, scalable and AI-powered solutions, increasingly in-demand by global organizations. This partnership would also include outsourcing a portion of Orange Business global customer support, quote-to-bill operations and post-sales teams outside France to Tech Mahindra.
Driving International Growth and Innovation at Scale
Aligned with Orange Business’ ambition to become the undisputed worldwide leader in secure connectivity for enterprises, the initiative reflects Orange Business’ commitment to investing, expanding and winning market share in global markets.
The proposed partnership would leverage Orange Business platforms to deepen engagement with existing customers and accelerate new customer acquisition, expanding its international footprint and service portfolios. While Orange Business would continue to manage directly end-to-end services for certain critical segments, including French operations, and ensure full compliance with French and European regulations, the proposed partnership would accelerate and expand international operations.
Strengthening Capabilities Through Talent and Collaboration
The combination of Orange Business International’s unique positioning with Tech Mahindra’s delivery agility and scale would accelerate automation, increase operational efficiency, boost competitiveness, and deliver greater value to customers worldwide.
A comprehensive review of current operations, processes, tools, and performance metrics will identify areas where Orange could leverage Tech Mahindra’s know-how and maximize the impact of the partnership. The focus would be to increase speed, scalability, and overall efficiency, while supporting sustainable growth and improving customer experience.
Complementing Orange Business’ Digital Transformation
This proposed partnership would complement the broader digital transformation underway at Orange Business. It would reinforce the ability to accelerate execution, scale delivery, and maintain a strong competitive edge across regions, while continuing to advance future-ready platforms and services.
“This partnership would be a significant growth catalyst for Orange Business and for our customers. The collaboration would be designed to accelerate our scale in both market reach and operational excellence, supporting our ambition to become the undisputed global leader in secure connectivity for enterprises. It would strengthen our ability to deliver services globally, while staying true to our core values: trust, performance, and responsibility. With Tech Mahindra, our customers would benefit from highly agile and competitive delivery capabilities combined with our unique assets, including our networks, our platforms, our trusted brand, and our talented teams. Our complementary strengths and shared vision will empower us to advance faster and achieve greater impact together,” said Ms. Aliette Mousnier-Lompré, CEO of Orange Business.
“This proposed strategic partnership brings Orange Business and Tech Mahindra together to shape the future of enterprise connectivity and digital experiences. Guided by a shared commitment to Grow, Empower, and Transform the industry, we will unite our complementary strengths to help enterprises accelerate digital transformation and unlock spectrum of possibilities in an increasingly connected world,” said Mr. Mohit Josh, CEO & Managing Director of Tech Mahindra.
This project is subject to the completion of the process with the relevant employee representative bodies.
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