Shunya Labs, a pioneering AI innovation company focused on building custom language models and multilingual with Indic language speech recognition, announced the launch of its next-generation multilingual Voice AI platform designed to accelerate Bharat’s digital transformation. Supporting over 216+ languages and dialects, including a focused depth across South Asian and Southeast Asian languages, the platform is designed for enterprises, government agencies, and businesses to engage seamlessly with India’s billion-plus users, not just English speakers.
Built specifically for India’s diverse linguistic landscape, Shunya Labs’ Voice AI platform leverages state-of-the-art speech recognition, natural language understanding, and generative AI capabilities to deliver highly accurate, context-aware, and human-like conversations. The solution supports multiple regional languages and dialects, enabling organizations to offer personalized customer experiences, automate service delivery, and improve accessibility for millions of users across urban and rural India.
India’s linguistic diversity is not a footnote. Over 90% of internet users in India prefer consuming content in their native language, yet most enterprise voice systems are built on English-first architectures that degrade sharply when handling Hinglish, code-switching, regional accents, or low-resource languages. Shunya Labs’ platform addresses this directly, with purpose-built voice AI models trained on Indic and Asian language corpora and optimised for production environments.
The platform has been designed to support a wide range of applications, including customer support automation, government citizen services, healthcare assistance, financial inclusion programs, education services, and enterprise communications. Its scalable architecture enables organizations to deploy voice-first experiences across channels while maintaining accuracy, security, and compliance.
Speaking on the launch, Ms. Ritu Mehrotra, Founder & CEO, Shunya Labs said, “India’s digital future will be shaped not just by technology, but by accessibility. At Shunya Labs, we believe that language should never be a barrier to participation in the digital economy. Our next-generation Multilingual Voice AI platform has been built with the vision of empowering every Indian to interact with technology naturally in their preferred language. As businesses and public institutions accelerate digital adoption, we are committed to creating AI solutions that are inclusive, intelligent, and designed for Bharat’s unique linguistic diversity.”
Unlike cloud-heavy deployments that require expensive GPU infrastructure, Shunya Labs’ CPU-first architecture allows enterprises to run voice AI at scale on standard servers, on- premise or in-cloud, making it viable for BFSI, healthcare, government citizen services and customer support operations where latency, cost, and data privacy are non-negotiable.
As enterprises increasingly seek AI-powered solutions to enhance efficiency and customer engagement, Shunya Labs aims to play a pivotal role in shaping the future of voice-led interactions, helping organizations unlock new opportunities while supporting India’s vision of a digitally empowered society.
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